Cant capture photos using HEIF format

FirstName LastName

• April 08, 2021 01:55

I have sony a7siii and when I try to take a picture using heif format, C1 tells me that it could not insert the image into collection. 

I thought heif is supported by now!

 

does anyone have a clue how to solve this issue? 

thanks  

0

• 

  Permanently deleted user

  • April 08, 2021 09:48

  Hi,

  Maybe you could go there:

  https://support.captureone.com/hc/en-us/articles/360002718118-Camera-models-and-RAW-files-support-in-Capture-One-#h_0c0789da-8db0-4fae-988f-943dcfa8b9e6

  and ask.

  0

Post is closed for comments.