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Need help - Corrupt Download File

GORDON BACKMAN

Down load file is corrupt and unable to install.  What's next?

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Comments

4 comments

Date Votes
  • SFA
    • Edited

    Have you tried deleting the corrupt file and downloading again?

    At what point are you presented with a report that the file is corrupt?

     

    Also, which file are you downloading and how does it relate to "Issues with the Forum"?

     

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  • GORDON BACKMAN

    Yes - have deleted file and downloaded several times.

    The error occurs after the file is downloaded and after I attempt to run the .exe file.

    I am downloading this file - Capture One 21.Win.14.1.1

    Doesn't relate to "Issues with the Forum" however it was not clear how to even get in contact with "Support" to resolve this issue.  Please direct me to the correct support location.

     

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  • Ian Wilson
    Moderator
    Top Commenter

    You can contact support by using the Submit a Request link at the top right of this (and every) page in the forum.

    Ian

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  • GORDON BACKMAN

    OK - will do.  Thanks for your help.

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