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my email linked to my capture one account not working anymore...

Arturo Cubria

hi Capture One,

I am writing from the West Elm Studio in Brooklyn New York. I originally made my CaptureOne account with this email: WestElmphotostudio@WSGC.com

this is what I use to log in and where I get some of your emails.

My IT department has decided to cancel that account !! without asking me, and now I need to change it. 

Can I just go on my profile and change it to different email account?

Or will this process involve CaptureOne sending an email to my disabled WestElmphotostudio@WSGC.com email , for confirmation? which would be a problem , because I would not have access to it?

Please help !! 

 

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  • Permanently deleted user

    Most of us are Capture One users, not employees of Capture One.  For a problem such as yours you may need to talk directly to Capture One support.  Click on the Submit a request button at the upper right of forum pages to contact Support directly.  Make sure you tell them your current email address so they can get in touch with you.

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