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Setting up hardware acceleration during startup

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2 comments

  • Ian Wilson
    Moderator
    Top Commenter

    You can disable the use of hardware acceleration in the General tab of Preferences. 

    But it shouldn't need to set it up every time, and it shouldn't take 20-30 minutes anyway.

    If it is setting it up every time, then it might be that there is some kind of permissions issue with wherever it is that Windows stores the data from the hardware acceleration set-up. (Not being a Windows user, I am not sure what to suggest about that.)

    Also, are the drivers for your graphics card up to date? Have they changed recently?

    Ian

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  • SFA

    Chris,

    As Ian has said it should not take 20 to 30 minutes although the setup requirements are checked every time C1 starts. The reason is because the system assesses whether the configuration may have changed in some way (new hardware, new driver updates, etc.) and the settings used as also User and C1 version related, taking into account any of the controls that installed GPU management software applications may apply.

    However, once assessed and with no changes identified there should be existing stored "kernels", built from a previous check, that would be applied.

    If you often change user or change C1 Version being used then you may see the analysis being repeated frequently. 

    There is a log file (actually more than one log file) into which the setup progress is recorded. It might be worth checking that for clues to what is taking so long.

    In my experiences with Win 7 and more recently with Win 10 one of the slower parts of the process occurs when an internal Intel software-based GPU driver is identified. Indeed using my older WIn7 system the analysis of the Intel option (which would eventually be rejected due to low performance from an old processor) was not only slow but could fail at about 93% complete and stop the entire process.

    After some time and a few Windows updates but most likely an INtel driver update at some point, the processes would at least finish even if it was still slow compared to the dedicated Nvidia card assessment that takes a few seconds.

    It's much the same (but not as slow) for my recently acquired Win 10 system  - but at least for this device, the Intel GPU has enough performance to be usable so the initial setup time was worth the effort.

    If you are not comfortable taking a look at the Log file I would suggest you use the "Submit a request" option at the top of a forum page and create a Support Case to request that the C1 Support Team take a look at your Log files and offer some guidance about what they are seeing.

    Driver updates - both Intel (assuming your PC is Intel and not AMD)  and from your dedicated GPU card (if you have one)  - are also worth investigating. 

    Bear in mind that the use of Hardware acceleration technology is open to many influences that are not all under the direct control of Capture One. In fact, C1 may have little control over the settings and is mainly consuming a setup created by the system or the discrete programs that control the GPUs.

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