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Constantly Asking for Activation

JOSHUA TILLEMA

I am constantly getting the "Your product is not activated" screen, and I have to go online, manage activations, clear activations, then go back into C1 and go through the activation process.  

I have tried everything I can think of to solve this problem, including manual activation, opening the firewall, etc, but nothing works.  I've contacted customer support multiple times, but it is always a useless exchange over the course of weeks that fizzles and doesn't solve anything.  I f-ing hate this software.  I may sell my Fujifilm camera (which totally relies on it for RAW conversion) if I can't solve this problem.

I'm hoping the community can help me solve this issue.  Thanks in advance.

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1 comment

Date Votes
  • Official comment
    Maryna Sopilniak

    Hi Joshua, 

    Thank you for sharing the issue.  

    I have forwarded your request to the Support Team. They will get back to you soon.

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