Problems with gradient mask tool in combination with Luma Range.
Problems after update
I am having problems with the Capture one 21 program after the 14.2.0.48 update. If I am going to edit a photo and I use the linear gradient mask tool in combination with Luma Range this gives a malfunction then I can no longer use the program, I get a "speckle" screen for a few seconds. When I restart the program I can edit photos again except for the gradient mask tool in combination with Luma Range. I work with windows 10.
Please help kind regards Peter
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Ich habe das gleiche Problem. Das Update 14.2 ist nicht nutzbar! Luminanz Maske funktioniert nicht mehr das Heilen Werkzeug sorgt für Datenmüll und beim Bildexport wird auch nur Müll exportiert. Nutze Windows 10 mit allen Updates. Bin zurück bei Version 14.1. Die funktioniert wie gewohnt. Hoffe auf 14.2.1... Viele Grüße! Stephan
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Hi Stephan, thanks for your response, but I also emailed the problem to Capture one and received a nice reply, see solution. Everything is working fine for me again.
Daria (Capture One)
Jun 2, 2021, 8:58 GMT+2
Hi Peter,
It appears that there may be an issue with the OpenCL pipeline in Capture One, so try disabling Hardware Acceleration:
- go to Preferences - General tab;
- scroll down to Hardware Acceleration;
- set Display/Processing to Never;
- restart Capture One;
- after restarting, see if you face the same issue.
This will force Capture One not to use OpenCL when processing, generating previews and interacting with the UI.
If it works fine with Hardware Acceleration disabled, try to rebuild OpenCL kernels as described in this article, enable Hardware Acceleration in preferences and restart Capture One.
For Windows users who may have recently installed driver updates, we recommend reverting to the version prior to this update to avoid driver compatibility issues.
You can find the driver versions for AMD here and NVIDIA's drivers can be found here.Kind regards,
Daria - Capture One Support
We encourage you to browse our Help Center for detailed product documentation, helpful pro tips, and much more.
Best regards Peter
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If you use Nvidia it is worth using the Studio Drivers if they are available:
NVIDIA Studio Drivers provide artists, creators, and 3D developers the best performance and reliability when working with creative applications. To achieve the highest level of reliability, Studio Drivers undergo extensive testing against multi-app creator workflows and multiple revisions of the top creative applications from Adobe to Autodesk and beyond.
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