Problem with existing export settings after update of C1

Permanently deleted user

• July 25, 2021 09:05

After updating C1, the export settings made so far no longer work correctly.

All settings in which there was a space for the output, the name is now output without a space.

Example: Frankfurt GrandTower IMG_xxxx now becomes FrankfurtGrandTowerIMG_xxxx during export.

The files now need to be batch modified after export before they can be delivered to my customers.

So the export mechanism is not a work saver!

Best regards
Thorsten

0

• 

  Permanently deleted user

  • July 25, 2021 17:06

  Looks like you need to file a Support Request (button at upper-right of this window).

  0
• 

  Nicolas Det

  • July 25, 2021 17:20

  Hi!

  Same issue there. Actually, we advice not to upgrade to 14.3 and keep 14.2 until they react.

  Submit a support request:

  https://support.captureone.com/hc/en-us/requests/new

  Up vote there:

  https://support.captureone.com/hc/en-us/community/posts/4404489002641-Export-tool-is-broken-for-advanced-users-

  https://support.captureone.com/hc/en-us/community/posts/4404472272273-Bring-back-the-Output-Panel-

   

  The working release can be found there:

  https://www.captureone.com/en/account/download/previous

  0

Post is closed for comments.