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Build 14.3.0 crashing on Export

Michael Woods

Using the new Export dialog in Build 14.3.0, Capture One is crashing frequently for me - sometimes it happens after doing a single export... other times I've been able to do an export, go back and do some more editing, and then it'll crash on the next attempt to export... or the attempt after that.  There doesn't seem to be a consistent pattern other than after some number of exports the program will freeze, or crash completely and shut itself down.  

I've tried enabling/disabling hardware acceleration... no difference.  I've tried using the default workspace rather than my customized dual-monitor workspace... no difference.  

When the program freezes, I open Task Manager and I can watch the memory usage climb rapidly until all of my RAM is consumed (I have 32 GB).  

The old Output tool (the previous version, before the new Export dialog arrived in 14.3.0) never gave me any trouble at all... so the issue strongly points toward the new Export dialog as the culprit.

Is anyone else experiencing multiple crashes with 14.3.0?

Mike

 

 

2

Comments

33 comments

Date Votes
  • Robert Harlow

    Before v14.4.0 the export attempt of ten relatively small images lead to a gross misuse of virtual paging...
    the last time I was able to view the poor thing it had been driven up to the dizzying height of over 59GB.

    After installing v14.4.0 (not a mention of these export crashes or Windows paging file misuse) I can 
    actually export those images... and paging was not molested by C1. Maybe the 'ivory tower dwellers'
    have ears after all:-) I just used/tested with existing works. It's late (3am) here, will do some lengthy
    editing or other stressing of C1 with hopeful exporting afterwards - 'tomorrow'. Noticed the export
    control panels' sizes (opened/closed etc) are still not being saved out for next time. G'night.

    0
  • Ronald Simon
    • Edited

    The latest build released October 1st is faster. Loading 11,000 images is about 2-3 times faster and screen refresh during quick review of 100 megapixel images is almost immediate. No problem exporting images. 

    0
  • dreckly

    v14.4.0 is much more stable. My thanks. As I indicated above C1 is
    no longer misusing Windows paging and so not crashing on export.
    Still not over-keen on the new export facility but at least it's not fatal.

    0

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