Have to activate Capture One every time it starts!
Every time I start up. I must activate Capture One 22 again. This is a real pain since the activation process requires me to look up the registration key, and separately my password.
How do I stop this?
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I just shut off my wifi and started latest version of C1 - didn't ask to validate license... What happens if you disconnect internet?
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I am on Ethernet. Just opened the newest update, and the registration system is different. Now it takes me to a Web page that wants to open Capture One 22 after I log in. And it does this more than once. After registering twice, it seems to start without all this hassle. This new method is a bit better than the old one since I can use my password manager to log into the Web page.
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I just opened Capture One again, and I had to start from scratch. Welcome screen, online authentication, registration key. This is really annoying.
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sounds as though developers at C1 are releasing code that's not without random bugs. I have a friend/ colleague who is a 2 time Pulitzer winning photojournalist who has tried C1 on 2 separate occasions based on my recommendation and both times went back to the competition as a result of hard lock ups on his Macbook Pro's - Are you on MAC or Windows? If Windows, which version? I've heard there are still issues with Windows 11 although when I was running my Windows 10 desktop, Capture One was rock solid. I made the switch to all Mac last year and I've had more than one lockup with C1 where I have had to force quit. And here I thought the MAC was a superior platform for content creation... I'm having my reservations all around MAC in both software and hardware - if I weren't so deep into Apple, I'd just go back to Windows and do what I did before for work arounds... Maybe M1 isn't fully flushed out yet for C1 - who knows these days????
Last thought - could it be something simple like cookies??? Like I said, I have no idea these days...
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I have been battling the same issue since I "updated" to the newest version. Had I known it was gonna be such a headache I wouldn't have spent the money. I have contacted support personnel a couple of times and they are not much help. All of the fixes they have asked me to try didn't help. This issue has been going on for years and they can't be bothered to fix it.
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Well, given what C1 has done with the overpriced subscription only mobile version for those of us who have perpetual licenses, I'm done with C1. Removed all notifications of updates and have removed C1 from my dock and will find another solution (keeping it only for my archive purposes until I find a solid replacement) - C1 has blown it as far as I'm concerned. I have been a user since C1 v7 express and it was what convinced me to go full version. Removal of camera brand specific versions and disabling them is what I knew would eventually happen. C1 = ransomeware just like Adobe. Between all these business practices and DEI speak on their website, I'm done with the company as a whole. Good bye and good riddance.
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Sergio Puc - I have never had this happen to me when I was on a perpetual licence (all the way through from version 4 until version 22) nor more recently when I changed to a subscription. And as far as I know most users don't either (thought apparently some do).
So there must be some feature of your set-up that it doesn't like. You say "This issue has been going on for years and they can't be bothered to fix it." but I thought you said that it had just happened to you after you updated to the latest version. I think that some users have had a similar problem with earlier versions, but that may or may not have the same cause as your problem with it.
What sort of things have they suggested you try?
Ian
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Some of the Windows users on Dell systems experience issues because of some service Dell installs on the OS. Check your anti-virus and Dell security service logs to see if one of those is blocking something that prevents the entire process to complete and thus causes it to want to authenticate every time.
Look for Killer Control Center.
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=4nnv8
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