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Multiple crashes

Arthur LAPO
  • Edited

Hello,

I'm using Capture One 20 with Windows and I have a lot crashes with the software.

Starting, building a new catalog, looking at some photos --> crashs.

My configuration is :

Windows 10 21H1, AMD Ryzen 3700X, 16 Gb RAM, SSD NVME + SSD Samsung for photos, Nvidia RTX3080FE (drivers 471.41)

I tested by deactivating the hardware acceleration, and deleting the files in ImageCore directory and issue is the same.

I found in the log file "Write access violation" and "Read access violation".

I opened a ticket to support, but no answer, I'd like to know if some of you encountered the same issues.

Thanks

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