Process Recipes and Batch Not an Option

Peter Posen

• August 10, 2021 15:17

Hi all. I have been looking all over and cannot find any information on this. We installed C1 Enterprise to two of our studio machines. On one I am able to see the Batch Tools and Recipes. However on the other machine, it is not an option at all. Right clicking to add tools shows nothing. Is there a work around for this?

I have uninstalled C1 and reinstalled. As well as trying various work spaces. Still, batch and recipes do not show up. 

This is impacting our workflow and needs to be resolved quickly and I am out of ideas or potential solutions.

Thank you!

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  BeO

  • August 10, 2021 16:09

  

  Are you sure you are running the same versions on both machines? 14.3?

  See here:

  https://support.captureone.com/hc/en-us/community/posts/4404472272273 

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  Peter Posen

  • August 10, 2021 16:17

  I just looked again the machine that is working correctly and showing everything is 14.2. The machine that isn't showing any recipes or batch options is 14.3

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  Software Management

  • August 17, 2021 23:22

  Peter - Look at the release notes for 14.3, i recalled those being removed. 

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