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Can't export manual sorted photos

L Turonis

I usually have to sort my photos in a particular order for export. 1 week after updating the software to 14.3, running Mac OS Big Sur 11.5.1, it will disregard the manual sort and jumble export the photos. Anyone else experiencing this?

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  • Permanently deleted user

    Yes, I did. I submitted a request, as they are preparing the update 14.4 for late September. I would suggest you to do it too. I am running Mojave, but it seems not much depending upon the OS.

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  • L Turonis

    I did :-) Thank you!

     

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  • Permanently deleted user

    I got an answer from the Capture One staff:

    Hi Robert,

    Thanks for reaching out. 

    This is a known bug and will be fixed in an update coming out very soon.

    I will place your ticket on-hold and will get back to you when we have news from our engineers.

    If you urgently need this functionality I will recommend you to use version 14.2 for the time being. 

    You can find previous versions at https://www.captureone.com/en/account/download/previous

    Best regards,
    April Kristiansen
    Technical Support Agent

     

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  • Permanently deleted user

    Message received today : the "manual sorting" bug has been solved with the update 14.3.1, now on line to be downloaded.

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