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Export not exporting all my images

Permanently deleted user

I have taken a load of images but apparently, I am unable to export them due to my license? Why would this be?

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7 comments

Date Votes
  • Permanently deleted user

    I am using the latest windows version. I am trying to export about 1200 images. I have already exported about 3000 from other files on the same day. It is also only a select amount of files from that edit that doesn't want to export. is there any reason for this?

     

    The log keeps repeating this:

    A selected variant cannot be processed. This may be due to license restrictions.

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  • ernst.w

    Hi Dom,

    which version of C1 do you use?

    How differ the not exported images from the others?

    Regards
    Ernst

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  • Permanently deleted user

    Hello Ernst,

    I have c1 21 they are all pretty similar as they are of a bike event I went to photograph. The strange thing is it allows me to export half of that import but not the middle section for some reason.

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  • ernst.w

    If all are of the same format (RAW) I have no idea. Sorry.

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  • BeO
    Top Commenter

    Don't know either. Just a few ideas what you could try:

    • create a support request
    • export the middle part as originals or as a catalog, Establish a new catalog or session with this limited no.of images and try outprocessing.
    • read the application.log to see if you find the error msg and if there is some more information around it

     

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  • SFA

    Dom,

    Have you edited the images that will not export?

    Are you doing anything to direct the images to specific folders as part of the Export?

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  • Permanently deleted user

    BeO:

    I shall probably do that and see what happens. The log files didn't tell me much so ill see what is going on.

    Thank you for your response.

     

    SFA:

    I have indeed. Nope, they are just being exported to that file and nothing else. It is a bit strange isn't it?

     

    Thank you for your response.

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