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[BUG] Tools panel disabled when going to full screen [F] and back again

Permanently deleted user

I regularly switch to full screen viewer mode to check my images at the highest resolution.

I always loved how easy this is on Mac, just pressing F and you're in the full screen viewer and by pressing F again you're back at your normal interface.

Since upgrading to C1 21 (from 20) there is however a new bug while doing this. Every time I switch to full screen mode and go back again, the tools panel is turned off and I have to enable it again (cmd+T). All the other parts of the interface are unaffected, they switch back to their normal state when going out of full screen.

I'd love for this to be fixed, since it's a small but persistent annoyance to have to turn on the tools panel each time again. Anyone else with the same problem? 

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  • Permanently deleted user

    Are using a custom workspace?

    I use a custom workspace where the Tools panel shows when NOT in full-screen mode, and is on Auto-Hide when in FS mode. Toggling modes usually works as expected, but for reason(s) unknown to me, sometimes toggles itself so that the Tools panel shows in FS mode and hides in normal mode. It's only happened a handful of times. The only fix I've found is to quit Capture One and then reload my custom workspace.

    I've seen a couple of odd glitches like this (example: I occasionally lose the use of the 'h' key regardless of which app I'm in, but it always starts in C1), or keyboard shortcuts not working. Quitting Capture One fixes all except the 'h' key problem, which requires logging out and back in again.

    Unfortunately none of these glitches happens often enough or repeatably enough for me to file a tech support request.

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  • Permanently deleted user

    Hey Abbott,

    I was using the default workspace with some small tweaks which I didn't save yet. I have now tried it with some other workspaces as well as saving my workspace edits in a custom one. All appear to have the exact same problem as described in my original post.

    Unfortunately my problem is also not solved by restarting capture one or restarting the whole computer for that matter, the exact same thing keeps happening every time.

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  • Permanently deleted user

    Ole, if you saved the workspace while the problem was present, then the problem got saved with the workspace. If you haven't already, try creating a new custom workspace configured as you wish.

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  • Permanently deleted user

    Same problem on M1 MacBook Pro. Tried workspaces that come with C1 but no change.  Toggle to full screen, toggle back and have to hit cmd-T to see tools.  Does not happen with Intel based Macs

     

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  • Permanently deleted user

    @Abbott: I don't think the issue is linked with the workspaces. It was already present with the default workspace and keeps happening with custom ones, no matter what settings I change.

    @Gerald: Yes, I am also using an M1 Mac. Perhaps the bug is just on that version of C1

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  • Permanently deleted user

    The discussion included possible customized or tweaked workspaces so the test I ran was with unmodified workspaces that load with C1 by default.  

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  • Permanently deleted user

    Ole, Gerald, I'd suggest that both of you file Support Requests (upper right corner of this page) to be sure that Capture One Support is aware of the problem.

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  • Permanently deleted user

    Please fix ASAP- damn annoying

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