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Export JPG error with high contrast BW

dithaphong sakesuwan
  • Edited

Hi, 

I use capture on 11 on windows 10.  Any photo convert to B&W and pump up high contrast will have error when export to JPG or TIFF.  JPG picture will show black/corrupted data in the photo. 

It is only occur to B&W.  Color with high contrast is okay. 

Do you have fix for this? 

 

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Comments

2 comments

Date Votes
  • SFA

    In the Preferences check the value for "Hardware Acceleration". (Also whether hardware acceleration is active according to the information below the settings fields.)

    If they are set to "Auto" change them to "None"  and see if that makes a difference.

    If it does make a difference you might wish to try having C1 re-assess the GPU facilities available to it (as a starting point) and then perhaps search to find out if there are updated drivers for your GPU capable devices that might need to be tried to see if they solve the problem.

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  • dithaphong sakesuwan

    Hi SFA, 

    Thank you very much for your help.  Yes it is different.  After change to "None", photo looks fine.  Revert back to Auto, then, data corrupted occur.  I will try to update GPU and rechange this again. 

    Again, thank you very much for solving this. Appreciated. 

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