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Clone and heal layers not exporting correctly in latest version. Recommend not updating til fixed!

Permanently deleted user

Version 14.4.1.16 , Pro version for Sony on a m1 Mac mini using os 11.6

Corrections I have made in clone and heal layers are not all being exported.

This is affecting all exports including 'Edit with' command. This is critical and not allowing completion of client work.

A similar bug is that adjustment layers above the heal and clone layers specifically negative clarity and structure seem to show some bleed through from the uncorrected base layer. As in the dots I removed in heal and clone are showing as faint blurred dots with negative clarity applied.

 

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Comments

10 comments

Date Votes
  • Mike Wiebe

    I am also having this issue. It’s totally unworkable. I did find an export solution. If you turn off GPU for processing they will export correctly. However there are all kinds of display issues on edits that show up before you export. It’s so bad I have no idea how this got through QA.

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  • s h

    Thank you for the tip Mike, was just about to pull my hair out when I found out this bug.

     

    Running 14.4.0.135 so I don't know how far back you'd need to roll back.

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  • Brijanand Charan

    Also an issue on 15.0.0.192 (capture 22).

    Did some Healing brushes to remove an artifact from panoramic stitching, but it shows up on export.

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  • Permanently deleted user

    Thanks for the workaround Mike. I spent the whole day doing a massive amount of edits to only find out there was no way to export them. Running 14.4.1.6 

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  • Permanently deleted user

    I received an email from support on this bug, apparently it has been fixed in Capture One 22. If anyone could test this that would be great cos I am away from base for a week or so!

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  • Brijanand Charan

    I’m running 22, and the healing brush does not appear to be working on export.

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  • Permanently deleted user

    Heal/clone export issues have sometimes been resolved by turning off hardware acceleration in preferences.  Give it a try.  Set Processing to Never instead of Auto.

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  • Permanently deleted user

    Thanks Marco I will try that when I get back.

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  • Permanently deleted user

    It seems the latest version without this issue is 14.3.0. I contacted support about this back on 17th January but not had a response yet. You can download this version from

    https://downloads.phaseone.com/5059f2ea-b489-4f19-8e68-3b359e11d00a/International/CaptureOne21.Mac.14.3.0.dmg

    I found out how to download previous versions from this post:
    https://support.captureone.com/hc/en-us/community/posts/360014359018/comments/360004337758

     

     

     

     

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  • Permanently deleted user
    • Edited

    Finally back in the studio with time for some testing. This coincides with installing the most recent version 15.1.0.123 of Capture One 22 (someone in Capture One should really sort out the naming structure!).

    This update has not fixed the issue.

    However following Marco Hymans comment above I have turned off GPU acceleration for processing (leaving it on for display) and can confirm that this has worked perfectly for me. Thank you Marco!

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