Support does not respond to a question regarding crashes of C1 on iMac with M1 chip

i am very disappointed with the support of C1 - i have opened a case about two weeks ago, and have several times added a comments to that open case, but support just ignores to reply.

i am using c1 for about 6-7- years now - and am a service provider myself, if i would tread any of my clients like this, i am sure that i would never get asked by them for business again.

shame, but the support of C1 is very very very poor.....