Can't deactivate Capture one 21 on a mac.

Permanently deleted user

• November 08, 2021 16:16

When the deactivate window appears there is no list of activations or computers it was licensed to. I assume because there is no listing I then can't deactivate 21 so i can use the upgrade license. What to do?

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  Permanently deleted user

  • November 08, 2021 17:59

  Sign into your Capture One account. I forget exactly where, but there's a licensing section that will show the activation history for your license(s). At that point, just deactivate the computer(s) you want.

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  April

  • November 09, 2021 15:39

  Hi Keny, check out: https://support.captureone.com/hc/en-us/articles/360002401297-How-to-deactivate-Capture-One-Media-Pro-#h_01EG2TPRCZSRA3FKZ08B06TRJS
  You can scroll down to the section that describes how to do it on the website. 

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