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Capture One 22

Alessandro Marcheselli

Oggi ho fatto l'acquisto di capture one 22, ma non mi sta più funzionando  CO 21. non mi prende neanche la vecchia chiave licenza. qualcuno può aiutarmi?

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Comments

5 comments

Date Votes
  • Ian Wilson
    Moderator
    Top Commenter

    You need to use the new licence key for it, and use again when 22 is available.

    Ian

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  • Markus Zuber

    this would be a nice way to solve the problem - unfortunately it just does not work! I have a dozen of angry customers not being able to work anymore!!!!

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  • Abbott Schindler

    You might try again. I just pre-ordered Capture One 22 and when I launched it, I got a "activation code not recognized" message and a box to deactivate (happened on each computer). I clicked the box and then the confirmation box, Capture One 21 quit immediately and when I relaunched it, I just had to use the activation code I got in my 22 receipt, then sign into my account and everything happened as it should. My C1 21 machines are now licensed using the code I got in my receipt.

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  • Markus Zuber

    Thanks for your input. Yes, it finally worked but it is very unusual that you have to deactivate an activated license and to reactivate with a new one.

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  • Permanently deleted user

    but it is very unusual that you have to deactivate an activated license and to reactivate with a new one.

    Unusual for other apps, perhaps.  But it is the way Capture One does licensing and has been for the few years I've been a user. 

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