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Exiting full screen mode leaves the left side tool bar hidden

Permanently deleted user

I have just switched from a MacBook to a 14" MacBook Pro with Monterey 12. Capture One migrated across OK and I was able to de-activate and re-activate. I now have a problem that when I enter full screen mode from the default workspace (14.4.1.16) and then exit (pressing F again or esc) I lose the tools bar on the left, replaced with the little arrow and it appears when I hover the mouse over it. I have to re-select default workspace to get the tool bar back. 14.4.1.16 still works OK on an older iMac with High Sierra. Have I set something wrong or is this a bug?

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  • Permanently deleted user

    This started happening to me sometime after one of the v21 updates (I can't recall which one). I'm running Mojave on a Mac Pro and use a custom workspace. I can work across many sessions, often several weeks, and suddenly will encounter what sounds like your problem. I have my tools set to show in windowed mode, they normally hide in Full Screen mode, and then show again when I exit Full Screen.

    But on occasion the tools show when I switch to Full Screen. When that happens, they end up in Auto Hide when I exit Full Screen. It seems that whatever toggles the tool panel's Show/Hide setting gets screwed up for no apparent reason. When this happens, reloading my workspace doesn't help, manually going into the menu and toggling the toolbar view doesn't work either. The only way I've found to revert to what I want is to quit and relaunch Capture One. Also, I haven't been able to attribute this behavior to my workflow or anything; it just happens.

    I see the problem so sporadically that I haven't been able to get any reasonable data to send to Support for help.

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  • Permanently deleted user

    Thank you Abbott, useful to hear others are having a similar problem. Unfortunately quitting C1 and re-launching hasn't fixed the problem for me. I've worked out that exiting full screen is putting the tool bar into auto-hide mode and I then have to change the workspace back to default. This happens every time I switch to full screen mode (for me) so you can imagine how irritating it becomes! Hopefully someone from Capture One will read this and take note

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  • Permanently deleted user

    John, you might try submitting a Support Request if you want to ensure that Capture One staff see this and have a chance to help. Submit from the upper-right corner of this page.

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