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Import Bug??

Michael Smetten
Import sequence in a catalog:

I am importing from a memory card to an external SSD,
"Only last imports" is specified as "Collection".
When all the pictures have been imported,
I go to "Recent imports only" and distribute the pictures
in the appropriate albums in the user collections.
If I now close C1 (version 22, but also earlier versions
behave like this) and open it again, all sorted images
in the albums are gone, even "Last imports only"
are completely empty. They are available under "All images",
but all sortings are no longer available.

Is that a bug?

Best regards
Michael

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Comments

6 comments

Date Votes
  • SFA

    " I go to "Recent imports only" and distribute the pictures
    in the appropriate albums in the user collections."

    Can you tell us what that activity involves? How do you action the distribution?

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  • Michael Smetten
    • Edited
    @SFA - When the images are imported, they will appear in the Recent Imports collection. From there I drag pictures into an album (User Collection), for example "Landscape". After that I close C1. The next time you start the program, the images in "Landscape" and "Recent Imports" have disappeared. They are only displayed in Catalog Collections "All Images", but NO longer in the "Landscape" album and also not in "Recent Imports".
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  • SFA

    Michael,

    I created a new Catalog, imported some images (in my case from an existing Session leaving the images where they were on the disk) and saw the correct information in the Recent Imports collection.

    I selected some of the images and created an Album from the Collection. 

     

    Those images could still be seen in the Recent Imports collection, the new album collection and at the original location on the disk looking at the "Folders" information in the Library.

    All locations/collections showed the correct image counts.

    I went back to the "Recent Imports" collection and selected the remaining images and dragged them to the previously created Album collection. The Album image count was correctly updated and all images are accessible from the Recent Import collection, the Album collection and the Folder.

    All actions were performed with Capture One for the specific Catalogue. It made no difference whether or not the catalog had a backup created. 

    If you run the verify routine on the catalog and no problems are reported then it might be worth double-checking that when you close the catalog and later re-open it you are actually opening the latest version of the catalog and not a previous iteration. I mention that only because it is the only peculiar situation that I can think of right now that could possibly produce something like the results you have observed.

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  • Michael Smetten

    @SFA - 

    Thank you, I'll try your pointers. Somehow the whole thing is a mystery to me. I created a new catalog, imported the old one, closed and reopened C1 and ... all the pictures were gone. Could C1 have problems with NAS drives and / or external SSDs? I will continue trying.

     

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  • SFA
    • Edited

    Michael,

    Possibly an external drive issue. How long was the time between turning off C1 and re-opening it?

    When I used external drives regularly they had a tendency to go into power saving mode but not always wake up again on attempted access. I noticed this effect more with C1 than most of the other application I use but that was, perhaps, because most of the other applications were not trying to access data on external drives!

    My NAS has the same problem though to be fair to it I connect over a Wi-Fi system and it is connected to the WiFi via an ethernet cable to a signal repeater so there are several steps required to complete the "wake-up". 

    In addition the repeater appears as a separate network access point. If the computer is currently connected to that access point things seem to work better than if it is connected to the main router. I suspect there are sometimes issues for the repeater to router connection that cannot self-resolve and the lack of wake-up on demand is often due to the Wi-Fi link connection requiring attention - like a re-boot for example. 

    So long as the "close application" to "restart application" is not long enough to allow the NAS to think it should go an get involved in other things there does not seem to be a problem. 

    In the worst case  - long usage gap and system reboots for example - the "Mapped Drive" may become unmapped and need to be re-mapped. But that seems to be a Windows thing.

    Whether any of this is significant in your case I cannot be sure but I offer it as some points to consider. 

    With a catalog stored on a local drive and the images on an external drive I would expect that a lack of access to the drive would still show you the images in the catalog but only the previews with limited adit ability.

    If the images are not there at all  - did you create the Catalogue on the external drive?

    Can you still see all of the images in the old catalogue?

     

    ETA: Just rereading you last post and thinking about it a little more (as an irregualr catalogue user) I don't think albums and collections in general are re-created as part of an import. These are virtual things rather than  "folder" based.

    A new catalogue would not have them. I doubt they would be created as part of an image import.

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  • Michael Smetten
    • Edited

    @SFA - Thank you for your detailed tips. I think I managed to solve the problem! With the help of Kevin Landis, here in the forum. The feed is called: "Recent Imports Collection does not work". His post on November 3, 2021, 5:05 am, reads:

    "First, I'm running Windows 10. I don't know what your OS is. The following came from Capture One support. It worked, but I don't know why. I first created a new Administrative account, then opened Capture One, then created a new catalog and tested it by importing images. The catalog worked fine. I returned to my user account, opened Capture One, and created a new catalog. With the new catalog open, I imported the old catalog. The new catalog (with all of the adjustments, references, keywords, etc. from the old catalog) worked fine. I haven't had any problems since. I hope this helps."

    That's exactly how I did it! And always carried out the database check in between. Now everything is fine again and the imported images are displayed even after restarting C1. So there seems to be a problem between C1 and Windows (version 11 for me), maybe a wrong entry in the registry, I don't know. The programmers have to solve that.

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