Bug in C22 with DNG from SamsungS21Ultra5G (black squares)

Permanently deleted user

• December 17, 2021 20:05
• Edited

Hi there,

i have a problem in C22 (15.0) with DNG from mobile SamsungS21Ultra5G. At zoom levels > 50 % black squares appears on screen (see screenshot):

The defect also appears in exported image.
Deactivation of "OpenCL": no change.

In C21 everything was fine.

Any ideas?

Thanks,
Holger

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  Permanently deleted user

  • December 18, 2021 14:38
  • Edited

  

  Turning off hardware acceleration didn't work?

  Then: https://support.captureone.com/hc/en-us/requests/new

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  Permanently deleted user

  • December 18, 2021 15:12

  No, hardware acceleration is "off", this does'nt help.

  The problem exists only with this DNG-Files from Samsung (in CO21 there was no problem).

  Sony-ARW are fine.

  Holger

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  Permanently deleted user

  • December 19, 2021 22:21
  • Edited

  Same for "plain" S21.

  Black rectangles appears even if I convert DNG->DNG with DNG converter and open with C1. No problems when I convert ARW-> DNG. 

  Strange :/

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  Paweł Murak

  • January 23, 2022 19:22

  I have exactly the same problem with my S10e

  Pawel

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  Permanently deleted user

  • February 04, 2022 16:52

  The bug is gone with CO 22.1 (with and without hardware acceleration).

  Thanks!

  0

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