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Reinstalling Capture one Version 21

John Simpson

Good day, 

I was trying toI was trying to upgrade my software from capture one 21 to C22. Apparently my Apparently my Computer is too old it would not allow me to install the software, currently I'm running version 13.10 currently I'm running version 10.13.6 on my Mac and I need  to be running 10.14 or higher.

I tried to reinstallI C21 but it will not allow me to I keep getting error how do I go about reinstalling it C21.

Can you please help?

 

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Comments

2 comments

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  • Permanently deleted user

    It would help to know what error you're getting. You can definitely have multiple versions of C1 installed, and all will activate using the same activation code (exception: if you're using a trial of C1, your licensed versions will continue to use the license code and the trial will use a trial code).

    To install any licensed version of C1 you have, just open the disk image and drag the application icon to your desired location. If you see a diagonal line through the app icon in the disk image folder (when you double-click on the disk image icon), then that version of the app won't run on your machine.

    If you still have problems, please tell us exactly what error you're seeing.

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  • Permanently deleted user

    Actually, as per the requirements for c22, you need MacOS 10.15 at the minimum.

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