Capture one 22 - DOES IT WORK WITH 10.14 MOJAVE - YES OR NO??
ATT: Capture One Support [I posted here, as c1 doesn't have a support forum set up for their latest version of their software :( ]
Hello, I did a pre-order for Capture One 22 as everywhere I read (including the Capture One 22 info page) told me that C1-22 would work on 10.14 Mojave.... Now the min system requirement is 10.15 ????
Can anyone tell me if C1-22 works on Mojave?? If so, will it continue to work throughout the cycle of this C1-22 version? I require the use of my 32 bit libaries for other software that I use on a regular basis, my Mac Pro runs fine on 10.14, and I have no plans on upgrading the OS.
If not, I need info on how to request a refund, and continue to use C1-20 on my last license.
Thanks in advance.
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ATT: Capture One Support [I posted here, as c1 doesn't have a support forum set up for their latest version of their software :( ]
If you'd looked just a little harder, and wasted less time on your snotty ALL CAPS!!! "YES OR NO??" arsiness, you'd have realised that you're talking to users, not Capture One.
To do that:
https://support.captureone.com/hc/en-us/requests/new
as everywhere I read (including the Capture One 22 info page) told me that C1-22 would work on 10.14 Mojave.... Now the min system requirement is 10.15 ????
Did "everywhere I read" include the Capture One page that says no such thing?
Capture One version
Earliest supported OS
Latest supported OS
22 (15.0.0) 10.15 Catalina 12.0.1 Monterey 2 -
FWIW, I just had a look at the email and the web-page advertising the pre-order. System requirements were not mentioned. Mojave reached EOL (end of life) on 25th Oct 2021, i.e some time before CO 22 was released. Why would any SW company promise to support their SW on an outdated (EOL) OS?
Just like Keith already asked: can you give a reference where CO mentioned support for an OS version, which reached EOL around the time when CO22 was offered as pre-order?
The requirements just describe the supported(!) OS versions, i.e where Capture One is willing to help if problems are encountered. Other OS versions may work or not but error reports might/will be ignored. (Provided that CO support is contacted and it isn't a post in a user to user forum)
Otherwise
- You have a license for CO 22 (or you would be able to download a test version)
- Your system is still on Mojave (macOS 10.14)
Why don't you just test if it works or not?
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Ralfs last sentence nailed it.
You even have a have a license to try it. But when if not ..You can download it. You could also use a test license rather than using the actual if you do. It want to do it,
Test it 🤷🏼♂️
Would have taken half the time0 -
I’m using CO22 on Mojave 10.14.6 - I hadn’t noticed that it’s not supposed to work, the Capture One SW hasn’t noticed that either- it’s working just fine.
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I can confirm it is running on my older workstation, which will stay on Mojave for 32bit compatibility.
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On C1 OS 10.14.6, I had processing issues (only to tif or psd) until I turned off "Hardware Acceleration". All is else is working.
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