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C1-22 keeps crashing my NUC

FirstName LastName

So, I did a clean install of C1 22 (v15.1.2.3).

I can import photos from my Canon R6 (they are already on my local drive, just importing them...)  I'm only importing the .CR3 files, which were saved in the Canon CRAW format.

Once I start browsing the phots, my Intel NUC reboots.  I don't get a blue screen, I don't get an error message, just the entire screen turns black, and then I get an Intel NUC logo followed by windows reloading.

I'm running the latest drivers/BIOS for the NUC.  I was running the latest 21H2 version of Windows 10.  I don't have a lot of other software on this system, and it gets rebuilt about once per year.

I tried upgrading to Win11, and it made no difference.

I tried creating a new C1 Database, and then reimporting the images, it made no difference.

I initially though it was heat related, so i blue out the vents on the NUC 10i5, and made sure it was in a well ventilated place.  However, the issue only occurs when I'm actively browsing the photos - if I just leave C1 launched, and sitting there in the background, nothing happens.

The moment I start browsing, it reboots again.

ANY ideas?

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  • FirstName LastName

    FYI, I disabled hardware GPU acceleration, and the issue went away.

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