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Crashes on Launch

Randy Aikens

I cant seem to open capture one 22 on my windows machine (17 32gb of ram).

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3 comments

Date Votes
  • SFA

    Randy,

    Check the Windows version is up to date with windows C++ and .NET versions as a starting point.

    The report in the crash log may offer some clues about what is happening.

    If not that then the Capture One log files.

    I have no idea, of course, whether log files and crash reports are things you feel comfortable with interpreting.

     

    Also, have you tried the common computer fix of re-booting a couple of times?

     

    Are you running an officially supported (by C1) version of WIndows?

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  • Juan Jose Ayala Rodriguez

    Hi! I'm having the exact same problem, were you able to fix it?

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  • Permanently deleted user

    I have the same issue. If I try to import any picture or older catalogue CaptureOne Pro crashes. The new version is complete useless for me.

    I did send the report to CaptureOne but didn't get any responses yet. At least an acknowledge of my post I would expect. But this didn't happen. So far so bad.

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