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Screwed Up

Permanently deleted user

I bought and downloaded Capture One 22 trying to update my Capture One Pro for Sony not realizing that my MacBook Pro was too old.

I deleted Capture One 22 and now I can't access my original Capture One Pro for Sony.

It tells me license code cannot be verified by server and to

Please deactivate or quit the application. If the problem persists, please contact Support.

What can I do to reactivate the original Capture One Pro for Sony on my MacBook Pro?

Comments

2 comments

Permanently deleted user

April 12, 2022 13:46
Login in to your online account, deactivate it there, then reactivate with the other licence key.

https://support.captureone.com/hc/en-us/sections/360000646078-Activation-Deactivation
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Permanently deleted user

April 12, 2022 14:50
Thank you for the quick and accurate response. The matter is resolved and I've been able to reactivate the previous version.
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