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Unable to upgrade (install) CO22 from 21

Jesper Sloth

MacOS 12.2.1 (MacOS 12 is supported for builds up to 12.2 - presumably 12.2.1 or ??)

MacBook Pro M1 Max (no problem in running CO21)

From within CO21 I followed the link to upgrade. Download CO22. Install dmg - replace.

CO opening welcome screen "Show the World" - [Let's get started].

The [Let's get started] leads to CO login page.

Logging in leads to :

Authentication complete
You may now close this window

Closing that window does nothing. And returning to CO only shows the welcome screen "Show the world" - [Let's get started].

I have tried to download CO22 directly from CO page and install to replace excisting CO22 (por CO21?) a couple of times. Same result.

Hence I'm stuck. With no access to CO. Neither 22 nor 21.

What to do?

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Comments

2 comments

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  • Permanently deleted user 
    

    

    

    

    

    

     
    

    

    

    

    

    

    I am in the same situation
    

    

    

    

    
              
    

              
    
                
                  
    
                    
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                        Permanently deleted user
                      
                    

                    
                      
                    

                    
      
                      
                        
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    Necessary access rights to folders are granted?
    

    Did you contact the CO support?
    

     
    
              
    

              
    
                
                  
    
                    
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