Skip to main content

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

Black parts when exporting B&W JPG's

Kimberley Deutz

Hi, 

I have a problem with exporting black and white images to JPG. 

System details:
Dell XPS 15 9570 
Windows 10 Home 
Version: 21H2
Capture One Pro Fujifilm 12.1

When exporting jpg's I see that all images in B&W have big black rectangular shapes - each export is different, with like giant pixels. 

Anyone know how to resolve this issue?

Thanks in advance!

0

Comments

2 comments

Date Votes
  • Ian Wilson
    Moderator
    Top Commenter

    Try turning off hardware acceleration in the General section of Preferences, and see whether that makes a difference. 

    Ian

    0
  • Kimberley Deutz

    Thanks Ian, everything sorted now!

    0

Post is closed for comments.