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"Your Capture One subscription appears to be invalid" !!!

FirstName LastName

I have just reinstalled CapOne Pro because it said that I needed to reactivate it. After installing again I get "Your Capture One subscription appears to be invalid". I have reset on all PCs to get just one working, but no luck.

I have a deadline and need a little help getting back to work!


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Comments

8 comments

Date Votes
  • Arthur Sakurai
    • Edited

     me too.
    "Your Capture One subscription appears to be invalid".


    I am unable to do my job because of this incident.

     

    I cannot see my "Order History".
    I don't seem to have received a confirmation email either.

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  • FirstName LastName

    Love the application for pro work, but this has to be sorted out quick. 

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  • Steven Tofield

    This has just happened to me too. 

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  • Jens Erik Baek

    Jens Erik Baek:  DK

    Hurry!  I have urgent work to do  -  and I get same info:  ". . . subscribtion appears to be invalid" !

    I can see that my subscription is registred  -  and should work ok.  But it does not work at all!

    Best regards

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  • Permanently deleted user

    I got exactly the same problem. This is frustrating. 

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  • Gareth Lewis

    Locked out with a job to finish in three hours; please get this sorted

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  • Adrian Moser

    Have the same problem here. Got a client waiting ...

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  • Boris Tomsic

    Aha, suspect this might've been the problem (I'm running a little bit behind the time)

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