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My license NOT working

Gianluca Masi

Very bad: my CO licensed copy is not working, Of course, the license is valid. What happened?

Too bad, as this happened when I’m facing an important deadline.

 

Hope this will fix soon.

 

Best

Gianluca

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Comments

5 comments

Date Votes
  • Daniel Jurczewski

    I have the same problem.

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  • TIZIANO DALLA VECCHIA

    Anch'io appena avuto lo stesso problema. Risolto così: aperto Capture One e scelto come periodo di prova invece di inserire il codice licenza. Controllato nuova licenza che effettivamente non è la stessa del contratto di abbonamento. Annullato nuova licenza di prova e chiuso il programma. Riaperto il programma Capture One inserendo il codice licenza solito (quello della sottoscrizione quindi a pagamento) e per il momento Capture One mi funziona: chiuso e aperto il programma tre volte. Specifico che ho fatto quanto sopra a caso. Mi scuso se ho scritto in italiano ma purtroppo l'inglese non lo so. Tiziano

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  • Iain BAGWELL

    me too. Come on Capture One......you need to fix this. I deactivated and reactivated and still not working even though I had 1 activation remaining.

     

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  • Eric Leszkowicz

    This appears to be a software glitch that has deactivated a set of users.

    Let's help them by posting the OS.

    - Mac OS most current update.

    - Capture 1 most current update.

    - Subscription.

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  • Derek Martin

    I too have lost my license with the error message of “license has been deactivated” now it wont let me log on or load the program.

    Really unhappy about this and even more unhappy that no one at Capture One is concerned!!

    So if you do not sort it quickly I shall take to social media and cause mayhem!!

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