Recent Imports not showing in viewer

Kent Crawford

• May 25, 2022 17:47

Capture One 22 Pro - version 15.2.1.0 on Windows 10 Home Version 21H2

New issue for me - 

I have imported files successfully and shut down successfully.

Upon returning to work on my files, none of the images show up in the viewer. I go to the File/Recent Imports and I see the most recent photos listed and highlighted. At this point, I click one down to the previous imports and they pop into the viewer instantly. I then click back to the topmost recent imports and they now appear. This is an issue I had not encountered before - my images had always shown in the viewer upon startup.

This is not a deal-breaker and only a minor inconvenience. I have looked, and do not know if I have an incorrect setting but have not been able to find an answer online. I do not know whether or not this may be a bug.

Thank you,

Kent Crawford
kacrawford1007@gmail.com

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  Boris Tomsic

  • May 26, 2022 02:02
  • Edited

  This problem started from a recent upgrade, though I can't remember exactly which one. I am still on 15.1.
  And I discovered the same workaround, which as you said, is just a minor inconvenience, so I haven't submitted a Support Request.They have more serious problems than they can deal with anyway.
  
  When this problem started it would happen every time I opened C1, but then eventually, sometimes it would be good again. However, more recently it is mostly good, and can be periods of weeks where the problem doesn't occur, and then one day it comes back once or twice, then is good again. I open C1 at least once every single day.
  Other times, when you're already working in C1, when you take certain actions, such as switch to another folder in the Catalog or Session, the browser only shows the filenames but no preview. In that case, just click on the "blank" where the preview would be, and maybe press up/down arrow key.
  I haven't heard any other complaints about this issue (or maybe one?) so I'm glad to hear I'm not the only one. Means it's more likely they'll try to fix it, but still, would be very difficult when it's intermittent

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