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Sony A7IV HIF files not recognized by Capture One.

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2 comments

  • Shane Baker

    I ask you for a solution or a quick update.

    This is a user forum. I suggest you contact Capture One. 

     

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  • Keith R
    Top Commenter

    HIF/HEIC/HEIF files in general are a problem (or not - just shoot RAW) for Capture One, because any support it provides is OS dependent:

    The support is provided for Apple HEIC and other photos converted to 8-bit HEIF to the extent that those are supported by the underlying operating system.

    https://support.captureone.com/hc/en-us/articles/360016552258-HEIF-HEIC-file-format

    Oh - and as to your colleagues supposedly being able to do wonders with these files in Lightroom, maybe not so much:

    Lightroom and Camera raw support only HEIF/.heic files created with iOS devices.

    And only in Lr Mobile anyway, on MAC OS:

    iOS

    Lightroom for mobile (iOS) supports HEIF/.heic files on iOS 11 and later.

    https://helpx.adobe.com/uk/lightroom-cc/kb/heic-files-support.html

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