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Version 15.3.0.100 can't read datebase

Comments

26 comments

  • Will Tudor

    Not just me then... Phew

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  • Michael Richard

    I can't open any database after the new update. When I went back to 15.2.1 everything works. I had to delete any other version on my machine before 15.2.1 would read my catalog files

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  • Barry Sachais

    Which version of Windows are you using?

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  • Michael Richard

    May 10, 2022—KB5013943 (OS Build 22000.675)

    Windows 11 x64

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  • Barry Sachais

    There was no problem for me...Win 10.

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  • Graham Moore

    I'm having the same problem - can't open 15.3.0 

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  • Nick Prince

    I'm having the same issue.  I have an Intel Desktop with win 10.

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  • Simon Goodale

    I have exactly the same problem 

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  • Stephan Riedelbeck

    Also sessions do not work. Can't open any existing sessions and same problem with a new session.

     

    1
  • Simon Goodale

    Yes nothing works,  I made sure Widows 10 was up to date and updated the video driver. Several reboots later and I still can't use it. Not very happy 😕 

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  • Marco Götze

    Same here (can't open existing or create new sessions because of unknown errors reading the database), Windows 10 Pro 64 bit, all up-to-date.

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  • Timothy Devick

    I'm having the same or similar problem. After upgrading to 15.3, when I try to open my catalog C1 says there was an unknown error and the catalog cannot  be opened.

    Just installed the latest C1 version 15.3. When I start C1 and try to open my catalog, I get an error saying C1 can't open the database due to an unknown error. I took a look at C1's application.log file and it has a lot of errors pertaining to styles. All different style files but always the same error: "Empty Style Tag".
    I haven't created any styles - just whatever C1 provides by default.

    [2022-06-14 13:42:09.378][000][ID:048, .NET Long ]{APPL } | Failed loading style: Filename C:\Program Files\Capture One\Capture One 22\Presets60\Camera Focus\Letter.copreset [Exception: McXMLReadingException: Empty Style Tag
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  • michael vinitzki

    I have the same problem, where did you go to download the penultimate version please

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  • Simon Goodale

    I had the exe in my downloads still

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  • Francisco Disilvestro

    Same problem here and I could not find a way to download the previous version (15.2)

    The previous version page allows to download Capture One 21 but not previous releases of Capture One 22

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  • ALFONSO MORILLO DEL RIO

    I have the same problem

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  • FirstName LastName

    I am also having this issue, can't open existing catalogues or create new one, this is runing to run on win11

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  • Stephan Riedelbeck

    Now I have found the problem and CO starts without any error message.
    In my case there was an old preset file in the directory
    c:\Users\xxx\AppData\Local\CaptureOne\Presets60\CropRatios\16x9
    (xxx my user name)
    If I delete this folder then CO starts. If I restore the folder then I get the error message and the session could not be loaded.
    At my first attempt I just renamed the c:\Users\xxx\AppData\Local\CaptureOne to c:\Users\xxx\AppData\Local\CaptureOneOld and then Capture one already started. After reverting one folder after the other I found this preset folder as the reason for the problem

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  • Graham Moore

    Stephan, I looked for the string and it doesn't show up on my PC (Win 10 Pro 64).  Hopefully the folks at Capture One will send out a patched version soon.  I'm dead in the water until then.  

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  • Simon Goodale

    Thank you Stephan Riedelbeck (See above), I have just done the rename and now can use 15.3.0. It forces you to login again but that is it.

    Why didn't Capture One come up with this???

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  • Graham Moore

    Stephan Riedelbeck, thanks for the information; I looked in (c:\Users\Owner\AppData\Local\CaptureOne\Presets60) and found the string.  For some reason there were 2 'Crop Ratios' folders.  I deleted the folder with the presets and tried to open Capture One again - success!  The new update opened and I'm up and running.

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  • Nick Prince

    I looked for folder CropRatios\16x9 (user name). The CropRatios folder does not exist on my machine, possibly because I don't use presets. Anyway, I renamed the Presets60 folder to Presets60 A and reinstalled 15.3.0.  It seemed to work.  I say seemed because I need to use it and run it though its paces to be sure.  Certainly the initial issue is resolved for me. Thanks to all who contributed to solving this.

    c:\Users\xxx\AppData\Local\CaptureOne\Presets60\CropRatios\16x9 (xxx my user name)

     

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  • Marco Götze

    Confirming what Stephan said, worked for me too. 👍  Thank you, and shame on Capture One for (as far as I can see) still not having responded to this issue.

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  • Sivert Almvik

    I struggle with the same. If I downgrade to 15.2.2.5, everything works fine again

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  • Francisco Disilvestro

    Thank you Stephan Riedelbeck, that solved the issue.

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