Export Troubleshooting

Alexander Kazakov

• June 18, 2022 17:35

I have updated the program to 15.3 and now I can't export any files. From the word "absolutely". After I press the "Export one image" button, the process starts but never ends with anything.
I have changed Options (OpenCL in the General tab) to NEVER.
My s/h-ware: macOS 12.4; Mac Pro (late 2013); 64 Gb 1866 Mhz DDR3; AMD FirePro D700 6Gb; 12-core Intel Xeon E5
Help please!!!
Thanks in advance for understanding!

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  Shane Baker

  • June 19, 2022 01:22

  https://support.captureone.com/hc/en-us/community/posts/5423224500637-Exporting-issue-As-in-it-s-not-doing-it-

   

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  Alexander Kazakov

  • June 19, 2022 16:29

  Dear Shane, thank you very much for your tips.
  Bottom line - C1 does not want "to see" my external drive. Categorically! All images have always been stored on an external LaCie drive, with all previous versions of C1. I read images from it, store them there and send them there for export too.
  The latest version of C1 (15.3) sees this disk at the INPUT, but does not want to recognize it at the OUTPUT. But this is a topic for a separate study.
  Once again - a huge Grand Mérci.🙏🏻🤝

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