Unable to open catalog

Permanently deleted user

• June 19, 2022 09:09

After updating to the newest version of Capture One (15.3.0, windows), I get the following error message:

Unable to open "(my catalog name)"

Error: An unknown error occurred when trying to read the database. 

I reinstalled the update, no change. I checked that the catalog file is not read-only. I haven't moved any files and I still have access to all my files, so this error is a mystery to me. 

The only thing that happened lately was that I got a blue screen and my PC crashed, but C1 was still working after this.

I didn't find other solutions, maybe others know what to do?

 

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  Permanently deleted user

  • June 19, 2022 11:13

  Nothing helpful to add I'm afriad, but I'm experiencing something similar in 15.3 on Windows 11. C1 opens but the Library drop down remains collapsed so I cannot see any detail within the catalogue even they though they have apparently  been upgraded to 15.3. My catalogues are not read only.

  I haven't figured out a workaround and at the moment it has rendered C1 unusable!

   

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  Michael Cervenka

  • June 19, 2022 16:10

  Hi Torben,
  
  take a look here:
  
  https://support.captureone.com/hc/de/community/posts/5546831632797-Cannot-open-catalogs-with-15-3-version-of-Capture-One-Pro

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  Permanently deleted user

  • June 19, 2022 20:24

  Thanks Michael, 

  I followed the instructions and C1 starts again :)

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