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Wacom intuos and C1 15.3.0

Jferrao

Out of the blue, C1 doesnt recognize pen sensitivity of the Wacom tablet when using layers.

I have tried to reinstal drivers etc and nothing did it, but it shouldnt as it is working fine on every other software i have. Then i downloaded C1 14.4.0 (i think) and it solved it, so far so good, but my entire catalog is on version 15 so... no catalog, wich sucks.

Wonder if anyone is having this issue, i love C1 but i fell that windows users are being neglected. Maybe its time to go back to adobe. 

Let's see if theres any solution.

Cheers

1

Comments

8 comments

Date Votes
  • Kroontje

    I got also problems with Wacom

    I re install the Wacom software and didn't put a vink for windows Inkt pen.

    It's now working over here.

    0
  • Michael Kluth

    I can confirm the bug in v15.3 on my Windows 11 machine. Fortunately, I had a recent catalogue backup and had full sync active on C1, so the new photos have current xmp sidecard files.

    The first try to downgrade, using the automatically, during the upgrade created, backup file in the library folder, didn't work because it was inconsitent.

    This allowed me to completely uninstall C1 15.3 (made sure to deactivate the license) and overwite the catalogue file adjustments folder with tzhe backup. Then installed version 15.2.2 and activated it.

    No activation issues anymore. All plugins (incl. JPEGmini) are working again. Wacom brushstroke sensitivity works as well.

    I hope that helps some of you with C1 on Windows. Sadly, Windows users don't seem to get the same love as Mac users (esp. M1 and iPad users) lately.

    0
  • Rudolf van der Last

    Same problem here with the Wacom tablet. No pressure sensitivity since version 15.3
    Of course I can go back, but hope it gets resolved soon. I like the new features of 15.3

    0
  • Michael Kluth

    Did anyone else file a support ticket on this issue? Because Capture One fixed all other bugs with the version 15.3.1.

    Generally, the more user contact the Support, the more likely it is that the problem will soon be fixed.

     

    Create a ticket on these issue in order to put pressure on the topic at the Phase One support.

    https://support.captureone.com/hc/de/requests/new?ticket_form_id=5001426573597

    Scroll down to...

    Other

    PR Camera and Feature Requests Didn't find your answer?
    Create a support ticket

    0
  • Kroontje
    • Edited

    Did anyone else file a support ticket on this issue? Because Capture One fixed all other bugs with the version 15.3.1.

    That would be great.

    Sad that they didn't  tell me about a update.. But i wil install in later.

    Thanks

    0
  • Jferrao

    I did submitted a ticket some days ago.

    After updating to 15.3.1 all issues appear to be gone, but I have not been able to test properly.

    So far so good. Let's see

    0
  • Rudolf van der Last

    Quick test: pen pressure is working now with my WACOM CTL-672 tablet. 
    Glad that is resolved! 

    0
  • Michael Kluth

    Hi fellow C1 users!

    I got it fixed right now on v. 15.3.1, although I don't know how.

    The C1 support contacted me and send me an action list. One part of it was sending the logs to them. I wanted to send a fresh log so I deleted all files in the folder

    C:\Users\[username]\AppData\Local\CaptureOne\Logs

    To do that I needed to close C1 first.

    After I restarted Capture One again, everything worked fine and I could not reproduce the issue.

    Maybe this helps other users with a similar WACOM tablet problem.

    0

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