"Edit with" creates file that cannot be opened by C1
When I use "Edit With" to open a picture in an external program I get a warning that the files created cannot be openend in C1. (TIFF and JPG) However the file gets transported to the external program (Topaz Labs or Affinity Photo) and returns to C1 edited. The edited file is returned as 2 identical variants in C1. This used to work fine in the previous version of C1.
Anyone seeing the same issue?
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What version of Capture One are you using?
Is editing of TIFF and JPG files enabled in Capture One preferences?
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Hello Ian,
I use v15.3.1 and all 3 kind of files are enabled.
Ivo
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This is what I get:
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What happens if you change the ICC profile to Adobe RGB or to sRGB?
Ian
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Same thing. Strange as it used to work great before, I only updated from 15.3.0 to 15.3.1.
(And I installed Topaz Labs GigaPixel beta, but I also have the error when using Affinity and the error occurs before the actual external program is opened.
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I have the same issue - C1 15.3.1 and Windows 10 21H1 and working in a session.
When I "edit with" Photoshop I get the same message as you in the event window, but Photoshop is opened the processed RAW file is handed over to PS as PSD file and I can work in PS like normal. When I save the file in PS, it returns to C1 but it has 2 variants. The browser actually reflects the changes in PS - which is good at least.
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Thanks Peter
so I’m not the only one with this glitch. Both the returned files are reflecting the edits of the program called from the edit with menu, so there is no need to downgrade.
In my case also a session, WIN 10 AMD.I will report this bug to C1.
Ivo
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Can you try to set the colorspace to Pro Photo and the TIFF format to compressed. This should work at least with Affinity Photo.
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Add me to this same glitch. I get the Error and the doubling effect for every file.
Windows 11 Pro, version 21h2, os build: 22000.795
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Ivo,
have you gotten anywhere on your support request? I have one in as well and nothing as of now after a few days in "open" status. To be honest I don't know what the expected SLA for request.0 -
Hi Jeff,
no, so far no reaction and I don’t expect a reply soon. My other bug report stayed open while the problem was solved in the last update. Most of the support is / was done from Ukraine and the war is not helping.
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@Jeff O'Connell:
This weekend I received a mail from support to give some more information and to send some log files.
So it seems they are looking into it and a solution will be available soon.
Cheers,
Ivo
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@Ivo Huth, would you mind telling me what they asked for so I can add the same to my ticket.
-Jeff
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@Jeff:
this is what support asked for:
To have more info please:
- let me know the exact camera model you're using
- attach a sample of the RAW file (Are you experience this issue with all the RAF files or only with the particular ones?)
- share a pack of your logs, so that we can look under the hood of the software and better understand what's going on: How do I retrieve logs?I didn’t send a RAW file as it doesn’t really matter what kind of file or from what camera is to be edited.
regards,
Ivo
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Thanks Ivo,
I submitted the same to my request.0
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