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Can't use adjustments - grayed out

Peter Walker

Just shot a product job with C22 and the images are all there, but all my adjustments are grayed out. What's going on? error code says that only editable variants can be adjusted. How do I make my images editable?

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Comments

5 comments

Date Votes
  • Peter Walker

    Further, the Laptop with C22 that I tethered to works fine, no problems with adjustments. Moving the session to an editing station, also with C22 is where the adjustments are grayed out and the varients prompt appears. Both laptops have C22 up to date, using the same Mac OS. Why are the adjustments not working on the second laptop?

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  • Peter Walker

    Okay, the Mac version that I captured the images on is OS 12.5.1. The OS on the editing station is 12.6. Is this an issue? The 12.6 laptop has adjustments grayed out. 

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  • Ric Cohn
    • Edited

    Peter, C1 22 does not list OS 12.6 as supported yet. That may be the problem. If that is not the problem then a few questions: I assume these are RAW files? From what camera? Have you captured and edited from this camera in the past on this computer. Is this a new problem and it used to work correctly? If they are not RAW files do you have Editing enabled for the file type? Is the C22 version on your editing station up to date?

    https://support.captureone.com/hc/en-us/articles/360002406498-Which-version-of-Capture-One-will-work-on-my-Apple-operating-system- 

     

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  • Peter Walker

    Shot on a Nikon Z9, Raw lossless compressed. The captures were shot on a second MacBook Pro that captures and edits without any issue. The session was moved for editing to a newer MacBook Pro with the M1 Chip, OS 12.6.

    C22 version is up to date. The thumbnails are there but the Adjustments are all grayed out.

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  • Ian Wilson
    Moderator
    Top Commenter

    @SFA - I wondered about that, too, but if I understand it right, lossless compressed files from the Z9 should be supported. It's the lossless ones and the "high-efficiency"ones that aren't.

    Ian

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