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Why are all my pictures having the same preview generated?

Jan Rune Eide

I shoot to the same catalog and separates the pictures by the shooting date. When I look up the pictures in resent captures on the exact date I shoot them they all has got the same preview? If I highlight the pictures one at a time the preview will change to the actual picture in a few seconds. Next time I look up the pictures the preview look all the same again and CPO is generating new and correct previews again, but they don't stick. What to do?

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  • Permanently deleted user

    Hm, I'm not sure If I understood everything. We are here in a User-to-User forum, which means that you might not get much help here.

    Did you open a support ticket?

    For a good problem description, every developer would hope for some more detailed information:

    • macOS version, possibly also information about the HW configuration
    • Capture One version
    • screenshots / detailed description how to reproduce 

    (I've written SW and such informations help a lot, when trying to solve/fix a problem)

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  • OddS.

    > Jan Rune Eide: ...all has got the same preview

    Run Capture One's "Regenerate Previews" function on selected images and let us know if it makes any difference.

     

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  • Jan Rune Eide

    I have tried this several times without any luck :-(

     

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  • Jan Rune Eide

    Thanks I will address this thru support :-)

     

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