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.NET framework missing

Craig Washburn

Just updated to 15.4.0.16 and cannot start the application. It tells me a .NET framework is missing and "download it now" does nothing. Tried other recommendations of adding .NET 6 and latest .NET 4 - this didn't work.

I cannot even uninstall the app. A window briefly appears and then disappears and nothing happens.

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Comments

6 comments

Date Votes
  • Craig Washburn

    I got it to work, here's how:

    - Go to Windows Event Viewer (start-X, "Event viewer")

    - Select Windows Logs / Application

    - After the list loads (takes a moment), find and click the red (!) Error with source ".NET runtime"

    - In the description click the link at the very bottom. This goes to the exact download it needs. In my case, here's the link - yours may be different: https://aka.ms/dotnet-core-applaunch?framework=Microsoft.WindowsDesktop.App&framework_version=6.0.0&arch=x64&rid=win10-x64

    After this installed I was able to start Capture One.

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  • Christophe Van Vaeck

    Great. That solved my problem.

    Thanks.

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  • Permanently deleted user

    I have the same issue today, but Craig's steps didn't work for me. Anybody else run into this and have a fix?

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  • Propheticus

    Did you install the middle one (Desktop runtime) for your system type*?

    *:Nowadays x64 is most common. Check if you need x64 (64bit) or x86 (32bit) via [ start > search for "about your pc" > look at system type] or [ start > type "dxdiag" and enter > look at operating system] 

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  • Phillip Hoh

    I have the same issue on 15.4 too, tried above advised method but don't work for me. 

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  • FirstName LastName

    Thanks bud! Problem solved.

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