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Prolblem

Carlos Vilas

I am not able to exit the program, the exit option is off and it locks my Mac when I want to shut it down, what should I do to exit Capture one 22

 

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Comments

6 comments

Date Votes
  • Permanently deleted user

    Try Command Q. To exit the program, you should go to Capture One -> Quit Capture One.

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  • Carlos Vilas

    I already did that but Command Q and Capture One > Quit Capture One is not active

     

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  • Swaggoner
    • Edited

    "not active"?  Like "Quit Capture One" in the menu is grayed out? 

    I may be experiencing the same thing.  When I quit C1 it takes minimum 1 min to actually quit.  It's running, but can't do anything with it (Quit is grayed out).  Sometimes it doesn't fully quit so I force it.  Works perfectly otherwise, so it's just an annoyance.

    After waiting a couple minutes, if it's still running, command-option-esc to bring up the Force-Quit Applications menu and kill it.

    Mine is in that state right now which is what brought me here.

    C1: 15.4.0.22

    New MacBook Air M2

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  • Swaggoner

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  • Romulo Ecija

    the same is my problem. Foece Quit is Not working. Even restarting is not working. When I reboot, Capture One is still on but not responding. So I have to fully turn off the computer and re start again, which is annoying. 

     

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  • Carlos Vilas

    I could only solve the problem by deleting the contents of the Content folder and downloading the trial version of captureone 22, then I copied the folder to the old one and then I was able to get out of the program. 

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