How do I uninstall Capture One 22 after updating to 23, I have the subscription

RonNikon

• November 10, 2022 14:25

I asked the following question to support and they didn’t give me a complete answer…

Hi I have a subcription to Capture One, I recently updated to Capture One 23 from 22, How do I uninstall Capture One 22? Will uninstalling 22 remove files I need for Capture One 23? Also it looks like the license key stays the same for subscribers so do I have to deactivate 22 before uninstalling and since the license key is the same will this deactivate 23?

 

 

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  Propheticus

  • November 10, 2022 14:47
  • Edited

  The installation is under a version specific subfolder, so installing 23 does not overwrite or put files in the same folder that 22 is in (if left to defaults). This means uninstalling should be safe in this case.
  In general it's safer to first (deactivate and) uninstall before installing a new major version... for apps that don't properly support an in-place upgrade.

  Yes I would deactivate 22 if you are going to uninstall it. No it won't deactivate 23. You can check your current activations on your profile page.

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