Updating to C1 23 caused disaster.
Hello,
Tuesday upgrade C1 to version 23 from version 22. The program then started to upgrade my master catalogue to the new engine. After 3 hours the program was stil busy and did not respond anymore. The next day I restarted the process. It continued and after a couple of minutes the program did not respond. I quite it, and restarted and let it go. After 3 hours it was still busy. The CPU was occupied for 50 % and the memory for 6500 Mb (total memory 16 Gb).
I restarted and opened a small catalogue. It got upgraded to the new engine without any problem. I verified the master catalogue twice. No Problem at all.
I reopened the master catalogue. The program continued its process to upgrade to the new engine. It took again several hours and the program did not respond anymore.
The fact that I can not access my master catalogue is a disaster. It contains over 18,000 images.
Could you help me out??
best regards,
Jef Sleeckx
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the whole thing is a joke. For the cost we are not getting our money's worth
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Jef Sleeckx, it does look like your catalog has an issue despite the verification saying otherwise. Since a smaller catalog upgrade worked for you, export from your master catalog various smaller catalogs. Then upgrade these smaller catalogs. Create a new empty master catalog in v23 and re-import the converted smaller catalogs. Bit of a detour but should do the trick.
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the whole thing is a joke. For the cost we are not getting our money's worth
Did Capture One force you to buy the software before testing it?
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