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Do I have to buy capture one 23 to be able to use the raw files of new cameras like the a7r5?

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11 comments

  • Roland Geuze

    Hello First Name Last Name - yes - according to Camera models and RAW files supported by Capture One - version 16.01 (CaptureOne23) is required - regards Roland Geuze

    https://support.captureone.com/hc/en-us/articles/360002718118-Camera-models-and-RAW-files-supported-by-Capture-One#h_0db21c85-0097-4e22-b300-a1aa6503397c

     

    Sony a7R V 16.0.1 Express (für Sony)/Sony/Pro ARW Ja ja ja Sony/Pro für Tethering + Live View erforderlich
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  • OddS.

    > Nameless user: I hope capture one 22 will also have the raw support for these new cameras

    I still don't think that will ever happen, https://support.captureone.com/hc/en-us/community/posts/8642070018461-RAW-FILES

    The solution is to upgrade to Capture One 23.

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  • Francesco Sapienza

    This is plain outrageous. It's like saying that the new iOS can only be used with the latest iPhone.

    22 is only a couple of months 'old'.

    Anybody else mad at Capture One?

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  • FirstName LastName

    Francesco Sapienza

    Im not necessarily mad but just disappointed. I was thinking too far ahead, I didnt consider this happening while buying. I cant replace it becuase it is still good compared to other softwares and I can still use it for my a74 camera.

    Maybe I should have waited few more months to buy the 23 instead of quickly gunning for the 22. But I still didnt know it that time anyways, so I got no reasons to not choose the 22.

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  • John Friend
    Top Commenter

    Francesco Sapienza

    This is plain outrageous. It's like saying that the new iOS can only be used with the latest iPhone.

    22 is only a couple of months 'old'.

    Anybody else mad at Capture One?

    I've been no defender of Capture One lately with all their pricing changes (price increases) and messing with perpetual licensing, but on this particular issue of new camera support, this is how it has been in this corner of the software world.  Lightroom was that way when it was perpetual licenses.  Capture One has always been that way.  If you want support for a new camera, you have to buy the newest version of the software where that support was added. 

    I don't actually find it all that unreasonable. It would be quite a development burden to have to continually add new RAW support to all your older versions of the software, test those and release them.  Perhaps it could be done in some sort of "driver" like way where you just had to get a new driver for your new camera, but even that gets difficult when new cameras add new features to their RAW files that your older RAW engine doesn't know how to do (I'm thinking about all the lens profile stuff that has been added to RAW files over the last number of years).  And, then what about new lens profiles.  Is the company on the hook for adding those to all old versions of the software too?

     

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  • Francesco Sapienza

    Sure, there’s a huge difference between supporting all older versions and supporting the latest one and the one before that. The camera even came out before 16 came out. This is just their way to make us buy a new product by artificially making what was their flagship product until a couple of months ago ‘obsolete’. Totally outrageous in my view and I’ll do my best to never give them another penny.

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  • BeO
    Top Commenter

    I tend to agree with you John, however it would be a nice move of C1 if they supported the version which had been the latest version at the time the camera (or lens) was made available to buy. And all versions above of course. At least the level of support which can be made technically with that software version.

    https://support.captureone.com/hc/en-us/articles/4722081941277/comments/8668902790557

     

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  • John Friend
    Top Commenter

    Francesco Sapienza

    Sure, there’s a huge difference between supporting all older versions and supporting the latest one and the one before that. The camera even came out before 16 came out.

    I see your point.  FYI, most people here refer to the marketing version labels for Capture One versions (as in Capture One v23 which shipped last November) so when you use the internal software version numbers, that makes it a bit confusing to follow.  I was quite confused for awhile and thought you were talking about a very old version.

    Why oh why marketing and engineering can't get on the same page here and have only one version for the software makes absolutely no sense to me.  Yet another sign of dysfunction.  This must drive support nuts.

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  • FirstName LastName

    So, you buy a perpetual license, if you buy a brand new camera on the next day that is not supported, you have to buy another perpetual license? (clown face) 

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  • Ian Wilson
    Moderator
    Top Commenter

    That depends, actually, because your perpetual licence comes with some minor updates. So if you had got 16.2.0 you would have got 16.2.1, then 16.2.2, and so on included. But you wouldn't have got 16.3. So there is a fair likelihood (not guaranteed) that one of those minor updates would have included support for the new camera, depending on how quickly Capture One was able to provide support for it.

    (And please log in to your account and change your username from FirstName LastName, to distinguish you from all the others with that username.)

    Ian

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  • SFA
    Top Commenter

    "So, you buy a perpetual license, if you buy a brand new camera on the next day that is not supported, you have to buy another perpetual license? (clown face) "

    In this particular case you may well be able to persuade C1 to provide you with an updated license when support finally arrives for the camera you purchase. Although, to be fair, if you bought C1 without checking for camera support or the Camera without checking if C1 supported it, it would hardly be C1's problem.

    Alteratively there is, as I recall, in most countries a period of time after purchase during which one can ask for a refund and give up the license.

    I like the idea of expecting an upgrade because of purchase of an earlier version.

    It would be really useful, from time to time, to expect that result when buying, say, a camera if the new version of the same camera is announced or released ithin, say, 6 months  of the purchase.

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