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Loyalty Discount

Comments

6 comments

  • Permanently deleted user

    Dear C1-Team
    yesterday I upgraded my C1 perpetual licence from v22 to v23 and paid 205.- CHF. (33% upgrade discount on the normal price of 308.- CHF. And only one day after you announced that upgrades are not possible anymore, you give a discount of 40%, so I would pay 185.- CHF. This might win some view new customers, but upset many many existing customers like me. Is this what you intended with this discount? Please refund me the difference of 20.-. You should have my credit card number.
    Thank you.
    Jacques

    1
  • BeO
    Top Commenter

    This is a user to user forum, your chance will be higher if you submit a request to the C1 team:

    https://support.captureone.com/hc/en-us/requests/new

     

    1
  • Propheticus

    The difference is there are no more upgrades, only full (~new) licenses.
    So the comparison is 33% off the upgrade price and 40% off the full new license price. In euros this amounts to exactly the same after discount: €209

    0
  • Permanently deleted user

    No, the price is not the same (as I wrote before): The upgrade was ~20 CHF more expensive than the new license. That‘s what‘s is wrong in my eyes.

    0
  • Ian Wilson
    Moderator
    Top Commenter

    The point of the offer is that you will be able to get your next upgrade with 40% off any time up to 14 February 2024.

    Ian

    1
  • Propheticus

    Jacques, is the current price for a new license still 308CHF?  In the case of Euros, the current price -40% is exactly the same as the old price -33%.

    0

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