Authentication Failed !!
Today my instance of C123 notified me that a sign-in was required, and the authentication failed. Clearly, my actual credentials are valid, as I'm able to post.
The idea that I could be locked out of my editor is ... incomprehensible.
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Tried that already and it did not work either. I can't even activate my license. As soon as I login and the enter my License Key, Capture One close.
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If you have any antivirus software check that it isn't blocking Capture One from doing its license validation?
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I use ESET Smart Security and I deactivate it each time along with my Firewall. Even though I deactivate my Firewall each time, there is absolutely no rules in it preventing Capture One communications with its activation server.
As I already said, I have tried EVERYTHING so far. I am quite strong on computers as I am a 3D designer and was a tech for many years before that.
One interesting thing is that when I try to ping the server I always get "Request Timed Out". Sometimes one packet goes through but most of the times, three packet are losts. The problem could be on both side. There could be something blocking coms on my side, very well hidden or it could be server side for some weird reasons.
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Are you running a Dell system? Dell systems also come with some sort of network killer service installed that some users found was blocking their license connections. I don't recall the name of the service.
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No, I am on a custom build.
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