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Option to show missing/offline files

Not currently planned

Comments

23 comments

  • Official comment
    Mathieu B
    Product Manager

    Hi everyone, 
    Thank you for the suggestion - this is not something we are currently working on.

    This does not mean this is a bad suggestion or that it will never be adressed, but in an effort of transparency we want you to know that we are not currently allocating resources to solving this issue.

    We will revisit the status of this thread if and when it changes.

  • BeO
    Top Commenter

    Thomas Kyhn

    I think you need to use the format described here

    https://support.captureone.com/hc/en-us/community/posts/8745099907997-PLEASE-READ-How-to-make-a-feature-request-or-provide-feedback

    otherwise for some reason your post will not be recognized...

     

    I would like to add (or I would like you to add) the reason why you are requesting it (I am supporting your request). It is not because I want to hide offline images that are in my way, rather it is because I want to find all offline files, and only those, in order to know which ones are offline so that I can "locate" them, hence I need a way to actually hide the online files.

    2
  • Jürgen Hügle

    I support your request but please stick to the given format for feature requests given in the first (pinned) thread in this topic. That is a matter of respect towards the developers and moderators at C1. We - the user community - should try to handle this communication channel with care and try to make it as easy as possible for C1 to analyze and manage our feature requests. C1 showed a sign of goodwill in implementing this idea of a new channel with a kind of more bi-directional communication for feature requests - we should try to make them not regret this step. ;-) 

    0
  • Thomas Kyhn
    Top Commenter

    BeO

    Good point. I'll add that right away.

    I've tried to include all relevant information in the requests I've made in this new section though without actually copying the template. In any case, I'll edit the initial post here.

    0
  • Thomas Kyhn
    Top Commenter

    I've updated all my requests now to follow the format in the pinned post.

    1
  • FirstName LastName

     

    1.  

      • Some file managers, whether on your computer's operating system or third-party software, provide the option to display missing or offline files in their interface.
      • When this option is enabled, the file manager will show files or folders that are part of the directory structure but are not physically present or accessible at that moment.
      • These files are often represented in this site with an icon or indication to signify their "offline" or "missing" status.
      •  
    0
  • BeO
    Top Commenter

    It's sort of unbelievable that this simple feature, requested since years, and which saves users butt in many cases, will not be implemented.

    2
  • BeO
    Top Commenter

    The possibiliy to sort by Status, though not ideal (because there is more than one status which contains the question mark), should be easy to implement and it eases the pain of not being able to find offline images a lot:

    0
  • Mathieu B
    Product Manager

    Hello BeO
    My message is not saying that this will not be implemented ever, I am just making it clear that this is not something we are working on at the moment.

    We understand the value of it.

    0
  • Thomas Kyhn
    Top Commenter

    It's difficult to understand why an application one of whose basic functions is referencing files doesn't have an option to show if any of those files are missing. And it's disappointing to hear that it isn't even planned.

    1
  • BeO
    Top Commenter

    I understand what Mathieu means (thanks for replying Mathieu-B), but indeed offline files and users having problems with them have been discussed quite often in the various new and old forums since at least 2015, and not a single improvement has been made in this area, as far as I can remember.

    I am not requesting a sophiscated algorithm (e.g. a top folder level "locate files" function reusing the logic from "Exclude duplicates" in the import dialog, or parts thereof, which I believe looks at some metadata and not only at file name.
    Some simple things like showing the path of an offline image (or every image) as known to the catalog, or sorting and/or filtering for the offline status would bring us light-years ahead from where we are now (and since a decade or so).

    Mathieu points out that there is some value which they recognize, and if you compare that with the effort/cost (presumably low) which is normally done in product management when prioritizing bugs and enhancements, then I can't believe that benefit/cost ratio is so low that nothing happened since 2015.

    1
  • Mathieu B
    Product Manager

    BeO I won't go into details about this, but the prioritization work we are doing at Capture One is involving more factors than value and effort.

    Please also bear in mind that our desktop software has been built over a period of 25 years and as such the estimation of effort that you can intuit from the outside is often very disconnected from our reality. There are incredible efforts done by our engineering team to avoid or eliminate technical debt on an ongoing basis, but some of it will always be present. This point is not specifically about this request, this is a more generic one.

    0
  • BeO
    Top Commenter

    Yes, Mathieu-B, I understand what you say.

    And there seems to be a lot of technical debt especially on the catalog side of C1. I appreciate the effort of the engineering team to avoid that the software bursts, especially in the case the company is owned by a private equity investor, assuming they are of the typcial short- to mid-term oriented and shareholder value driven kind, then re-enginereing, as a mean to eliminate most of the technical debt and future-proof the software is next to impossible.

    I don't expect you to go into details, I wouldn't do either.

    0
  • Thomas Kyhn
    Top Commenter

    What you're saying (both of you) makes sense. And while it's a shame that this feature is missing, it's understandable that it's not the first priority.

    0
  • Denis Huk
    Admin

    Hey everyone! There was a similar duplicate post that got archived, however Ricardo de Vicq de Cumptich was kind enough to leave a comment sharing an Apple Script that might help someone over there, so I'm just gonna copy and paste it below:

    Try this script, it works fine for me with Cap one 23 and Ventura 13.2. It worked on Cap one 22 and Cap one 21.

    But of course, if there was a filter that we could make a smart album it would be much better.

    But until then...

    https://support.captureone.com/hc/en-us/community/posts/360012347518/comments/360003353678

    0
  • BeO
    Top Commenter

    Unfortunately (or not) I'm on Windows... :-)

    But thanks, Denis, appreciated.

    0
  • Walter Rowe
    Moderator
    Top Commenter

    Also add a column for volume and path so we can see where capture one thinks an image is located.

    3
  • Thomas Kyhn
    Top Commenter

    Regarding file paths for missing images, see this request: Relocate multiple images + show file paths for missing images.

    0
  • Walter Rowe
    Moderator
    Top Commenter

    Thanks. We need a way to merge conversations in this forum.

    1
  • Walter Rowe
    Moderator
    Top Commenter

    If you use the Synchronize Folder option in the Folders tool there is a checkbox to create an album of missing images. Choose the top most level folder(s) and run it. Uncheck the "Remove missing images" box and press the "Show missing images" button. It will create an album of missing ("offline") images for that entire folder tree.

    1
  • Thomas Kyhn
    Top Commenter

    The 'FirstName LastName' post from an hour ago appears to be spam.

    0
  • Walter Rowe
    Moderator
    Top Commenter

    Thanks. Moved to Moderation queue.

    0

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