FirstName LastName
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Activity overview
Latest activity by FirstName LastName-
FirstName LastName commented,
Yes, I submitted an official support ticket and they were able to develop a hot-fix. If you're experiencing the same, I would recommend submitting a ticket of your own with screenshots, log files, ...
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FirstName LastName commented,
Rolling back didn't help either, I have submitted an official support ticket. This has happened on 5 different laptops (3 new installations done this morning, and 2 prior installations upon updatin...
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FirstName LastName commented,
None of the new installations this morning had the tools. I updated my copy and they disappeared, and the same thing happened when my other colleague updated just now. It seems to be connected to t...
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FirstName LastName commented,
Correct, the license code matches the one in my receipt and 'Manage License' portal on the CaptureOne site and has more than 10 seats available. Meredith
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FirstName LastName commented,
Hi Ian, Yes, I only received the code a few weeks ago and that is the one I used. It is a yearly subscription and should therefore be active. Meredith
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FirstName LastName created a post,
Studio-exclusive tools not showing up
I recently saved my customized Workspace in Studio 16.4.5 and doing so caused all of the Studio-specific tools I was using (AI-Crop, Guides, Next Capture Metadata) to disappear. They do not show up...