JLewis

  • Total activity 28
  • Last activity
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Activity overview

Latest activity by JLewis

  • JLewis commented,

    1. Community
    2. Open Archive
    3. Brush size missing when using brush or erase

    I reached out to Capture One about this (ticket 78224) 12 days ago and this is the only response received so far "As we are currently experiencing a high volume of incoming requests it may take a w...

  • JLewis commented,

    1. Community
    2. Open Archive
    3. Brush size missing when using brush or erase

    Having identical issue here. Many good ideas above (confirm brush size isn't super large, adjust "always show mask" etc.) but none of them resolved my issue either. Hope C1 can address this issue o...

  • JLewis commented,

    1. Community
    2. Open Archive
    3. Capture One Support

    @SFA  "For application issues that require recoding in some way are you saying you can get personal attention form a technical assistant that fixes your problem before the solution becomes generall...

  • JLewis commented,

    1. Community
    2. Open Archive
    3. Capture One Support

    @SFA   "What do Apple, Microsoft, Adobe, Oracle, SAP, IBM (are they still in the game?), Cisco, Huawei, Samsung and so on offer their users?" I only have experience with Apple and Adobe, but in my ...

  • JLewis commented,

    1. Community
    2. Open Archive
    3. Capture One Support

    @nikonshooter.   Hmmm, sounds like it might be luck of the draw on who at C1 reads your ticket. In any case, glad to hear it worked out in your case!

  • JLewis commented,

    1. Community
    2. Open Archive
    3. Capture One Support

    Thanks @Okular. I actually posted about the issue in a different thread. There were some very useful thoughts from the community here, though not a solve. You probably are right that for those who ...

  • JLewis created a post,

    Capture One Support

    1. Community
    2. Open Archive

    I messaged Capture One with a significant issue that was impeding me from using the software (and delivering client work on a deadline). After waiting several days I got this response "Unfortunatel...

    • JLewis
    • 6 followers
    • 32 comments
    • 2 votes

  • JLewis commented,

    1. Community
    2. Open Archive
    3. Having 2 versions of the C1 20

    Thank you @Nikon Shooter for taking the time! I downloaded and watched the video. The way you have it setup is exactly how I attempted to set it up. However, for me, if I change the name of the app...

  • JLewis commented,

    1. Community
    2. Open Archive
    3. Having 2 versions of the C1 20

    @Nikon Shooter, so glad to hear it's possible! Perhaps you can run me through the steps? As soon as I rename Capture One within the application folder and try to launch, I get that "(perpetual) lic...

  • JLewis commented,

    1. Community
    2. Open Archive
    3. 13.1.1 unuseably slow. Downgrade catalog?

    Thanks for the feedback. To answer your question, I'm using a session. It is a session specifically for a single (two day) shoot.  Total size of session including raw files: 762 Gigs. The backup I ...